Ioana Ciucur

User access and control system

From Simple Form to Scalable System

Designing the entry point for user access, product configuration, and permissions across an enterprise platform.

Year

2026

Duration

3 Sprints

Role

Lead UX & UI Designer

THE PROBLEM

The “Add User” flow was treated as a simple form, but in reality it required admins to assign product access, roles, and permissions without clear structure or visibility, leading to inconsistent setups, misconfigured access, and poor scalability across the system.

THE INSIGHT

This wasn’t just user creation it was the foundation of access control.

Every decision made in this flow determined how users interacted with products, what they could see, and what actions they could take across the system.

THE SHIFT

Instead of designing a form, I approached this as a system workflow structuring how access is defined, connected, and scaled across products.

THE SOLUTION

I redesigned the experience as a guided, step-based flow helping admins create users, assign product access, and define roles in a clear, structured way.

HOW IT WORKS

Transforming “Add User” into a System Workflow

WHERE IT FAILS

Lack of structure led to inconsistent setups and misconfigured access.

The Starting Point

A simple form used to create users across multiple products.

The Starting Point

A simple form used to create users across multiple products.

IMPACT

The new structure improves consistency, reduces configuration errors, and creates a scalable foundation for managing access across multiple products.

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